The Northern School of Art has been established for over 150 years. We are the only specialist provider of art and design programmes in the North East. We offer a distinct teaching and learning experience for students seeking an exciting career in the booming creative industries. Our further education (FE) provision for 16+ year olds is delivered at our Middlesbrough Campus, and our higher education (HE) for 18+ year olds is delivered at our Hartlepool Campus. We are seeking a proactive, enthusiastic colleague dedicated to continuous improvement to join our higher education quality and enhancement team at our Hartlepool campus. Knowledge of higher education would be an advantage, and a collaborative, adaptable approach is vital for success in this role. The successful candidate will have excellent organisational and communication skills, a keen eye for detail, and the ability to manage competing priorities within tight deadlines. Strong data analysis skills are desirable, as you will interpret student feedback and performance data to support quality assurance reporting and improvement initiatives. What will you get if you join us? • Work for an institution that supports work-life balance and cares for the well-being of staff; • Staff development opportunities; • Generous annual leave; • Free confidential counselling service and physiotherapy; • Free eye tests and contribution towards glasses for VDU use; • Free IT products including Microsoft Office and Adobe Creative Cloud; • Professional fees paid by the School; • Staff recognition awards • Free car parking and access to other staff benefits; and • Access to the Local Government Pension scheme (with significant employer contributions)

We are seeking a friendly, professional, and organised Receptionist to join our team at The Northern School of Art. As the first point of contact for students, staff, and visitors, you will play a vital role in maintaining a welcoming and efficient “front of house” service. You’ll handle initial enquiries, direct visitors, manage incoming and outgoing post, and support administrative and financial tasks. This is a varied role that requires excellent communication, organisation, and customer service skills. You’ll be someone who thrives in a customer-facing role, with a warm and professional manner and the ability to stay organised in a busy environment. Essential skills and experience include GCSEs (or equivalent) in English and Maths at Grade C/4 or above, proven experience in a reception, front-of-house, or customer service environment, competence in cash handling and administrative processes, and a high level of proficiency in Microsoft Office or comparable software systems. What will you get if you join us? • A culture that supports work-life balance and staff wellbeing • Generous annual leave entitlement • Professional development and training opportunities • Free confidential counselling service and physiotherapy; • Free eye tests and contribution towards glasses for VDU use; • Free IT products including Microsoft Office and Adobe Creative Cloud; • Professional fees paid by the School; • Staff recognition awards • Free car parking and access to other staff benefits; and • Access to the Local Government Pension scheme (with significant employer contributions).

The Northern School of Art has been established for over 150 years. We are the only specialist provider of art and design programmes in the North East. We offer a distinct teaching and learning experience for students wishing to pursue an exciting career in the booming creative industries. Our further education (FE) provision for 16+ year olds is delivered from our Middlesbrough Campus and our higher education (HE) for 18+ year olds is housed within the Hartlepool Campus. Additionally, the school runs a successful “Saturday Club” at its Middlesbrough Campus for people ages 6 to 16 years. Working within the Academic Services Team ‘To enable students to study their Creative Education effectively: supporting a smooth transition between levels of learning.’ We are recruiting a new member of staff who has good communication and support skills to join a busy team of Academic Support Tutors, you should have the ability to work at a fast pace on numerous tasks at one time. Working with academic staff to identify students who would benefit from support: enabling effective student achievement and progression. Designing, delivering and developing group sessions and targeted interventions. Maintain, monitor and track students' progression, retention and attainment. You will be working with students from many backgrounds developing their learning skills to ensure success in their qualifications. Teamwork and strong organisational skills are essential to making the role a success as this is a fast-paced role. Your role will be to assist i What will you get if you join us? • Work for an institution that supports work-life balance, and cares for the wellbeing of staff; • Staff development opportunities; • Generous annual leave; • Free confidential counselling service and physiotherapy; • Free eye tests and contribution towards glasses for VDU use; • Free IT products including Microsoft Office and Adobe Creative Cloud; • Professional fees paid by the School; • Staff recognition awards • Free car parking and access to other staff benefits; and • Access to the Teachers Pension (with significant employer contributions).