HE Quality Assurance Officer

Campus: Hartlepool Contract: Permanent Hours: 37 hours per week Whole Time Actual Annual Salary £29,277 – £31,222 Closing date for receipt of completed applications 14th November 2025 Job Description Full Job Advert Equal Opportunities Application Form Please send your completed application to jobs@northernart.ac.uk
The Northern School of Art has been established for over 150 years. We are the only specialist provider of art and design programmes in the North East. We offer a distinct teaching and learning experience for students seeking an exciting career in the booming creative industries. Our further education (FE) provision for 16+ year olds is delivered at our Middlesbrough Campus, and our higher education (HE) for 18+ year olds is delivered at our Hartlepool Campus. We are seeking a proactive, enthusiastic colleague dedicated to continuous improvement to join our higher education quality and enhancement team at our Hartlepool campus. Knowledge of higher education would be an advantage, and a collaborative, adaptable approach is vital for success in this role. The successful candidate will have excellent organisational and communication skills, a keen eye for detail, and the ability to manage competing priorities within tight deadlines. Strong data analysis skills are desirable, as you will interpret student feedback and performance data to support quality assurance reporting and improvement initiatives. What will you get if you join us? • Work for an institution that supports work-life balance and cares for the well-being of staff; • Staff development opportunities; • Generous annual leave; • Free confidential counselling service and physiotherapy; • Free eye tests and contribution towards glasses for VDU use; • Free IT products including Microsoft Office and Adobe Creative Cloud; • Professional fees paid by the School; • Staff recognition awards • Free car parking and access to other staff benefits; and • Access to the Local Government Pension scheme (with significant employer contributions)

Receptionist

Campus: Hartlepool Contract: Permanent Hours: 14 Hours per week Whole Time Actual Annual Salary: £9,565 (FTE £25,280) Closing date for receipt of completed applications 5th November 2025 Job Description Full Job Advert Equal Opportunities Application Form Please send your completed application to jobs@northernart.ac.uk
We are seeking a friendly, professional, and organised Receptionist to join our team at The Northern School of Art. As the first point of contact for students, staff, and visitors, you will play a vital role in maintaining a welcoming and efficient “front of house” service. You’ll handle initial enquiries, direct visitors, manage incoming and outgoing post, and support administrative and financial tasks. This is a varied role that requires excellent communication, organisation, and customer service skills. You’ll be someone who thrives in a customer-facing role, with a warm and professional manner and the ability to stay organised in a busy environment. Essential skills and experience include GCSEs (or equivalent) in English and Maths at Grade C/4 or above, proven experience in a reception, front-of-house, or customer service environment, competence in cash handling and administrative processes, and a high level of proficiency in Microsoft Office or comparable software systems. What will you get if you join us? • A culture that supports work-life balance and staff wellbeing • Generous annual leave entitlement • Professional development and training opportunities • Free confidential counselling service and physiotherapy; • Free eye tests and contribution towards glasses for VDU use; • Free IT products including Microsoft Office and Adobe Creative Cloud; • Professional fees paid by the School; • Staff recognition awards • Free car parking and access to other staff benefits; and • Access to the Local Government Pension scheme (with significant employer contributions).

Academic Support Tutor

Campus: Hartlepool Contract: Permanent Hours: 17.5 hours per week Actual Annual Salary £15,648 - £18,906 (FTE £31,297 - £37,812 based on increments Closing date for receipt of completed applications 2nd November 2025 Job Description Full Job Advert Equal Opportunities Application Form Please send your completed application to jobs@northernart.ac.uk
The Northern School of Art has been established for over 150 years. We are the only specialist provider of art and design programmes in the North East. We offer a distinct teaching and learning experience for students wishing to pursue an exciting career in the booming creative industries. Our further education (FE) provision for 16+ year olds is delivered from our Middlesbrough Campus and our higher education (HE) for 18+ year olds is housed within the Hartlepool Campus. Additionally, the school runs a successful “Saturday Club” at its Middlesbrough Campus for people ages 6 to 16 years. Working within the Academic Services Team ‘To enable students to study their Creative Education effectively: supporting a smooth transition between levels of learning.’ We are recruiting a new member of staff who has good communication and support skills to join a busy team of Academic Support Tutors, you should have the ability to work at a fast pace on numerous tasks at one time. Working with academic staff to identify students who would benefit from support: enabling effective student achievement and progression. Designing, delivering and developing group sessions and targeted interventions. Maintain, monitor and track students' progression, retention and attainment. You will be working with students from many backgrounds developing their learning skills to ensure success in their qualifications. Teamwork and strong organisational skills are essential to making the role a success as this is a fast-paced role. Your role will be to assist i What will you get if you join us? • Work for an institution that supports work-life balance, and cares for the wellbeing of staff; • Staff development opportunities; • Generous annual leave; • Free confidential counselling service and physiotherapy; • Free eye tests and contribution towards glasses for VDU use; • Free IT products including Microsoft Office and Adobe Creative Cloud; • Professional fees paid by the School; • Staff recognition awards • Free car parking and access to other staff benefits; and • Access to the Teachers Pension (with significant employer contributions).
"A great place to work with supportive like-minded colleagues."

Important Information

Benefits

Working with us here at The Northern School of Art, you will get...

PERSONAL DEVELOPMENT

Access to personal skills development to help you achieve your targets and your longer term career goals.

AWARD-WINNING

The opportunity to work in an award-winning institution with creative people in a creative environment, where the exchange of ideas is integrated into the work ethic.

LIFE-IMPACT

The knowledge that you have a positive impact on the development of students and the choices they make in life.

TEACHERS' PENSION

Access to the Teachers’ Pension scheme (with significant employer contributions).

SUPPORT

Support and guidance in making any difficult decisions to achieve the targets you have been set.

Flexible Working

We try and offer flexible working to staff where possible to support them both in their home and work life! Hear from our staff..

"Flexible working has changed my life, I have a much better work/life balance which has aided my well-being. I am still getting excellent performance management reviews and I am much more able to keep learning and improving in my job. I hadn't realised that I could do this and would advise all to consider what might benefit them. There is a process, but you are well supported, and guidance is given. I am much happier at work and I think that is reflected in the quality of my work. I feel alive and renewed."
"The school has supported me to work flexibly to enable an excellent work-life balance along with giving me the opportunity to ensure my childcare needs are fulfilled."
"Since I started my flexible working it has really helped manage a better work life balance. This has really helped with my mental health."
"I cannot thank the school enough for the level of support they have demonstrated in my request for flexibility, whilst dealing with a family member becoming ill and home-schooling three young children during the lockdown. Never, have I worked for such a flexible, understanding, and supportive employer. I felt 100% supported in every aspect and I could not have managed to balance my home and working relationship without the schools continued support and assistance. Many thanks for your compassion and understanding."

Privacy Notice (How we use employee information):

The Northern School of Art: those employed to work, or otherwise engaged to work GDPR: How we use The Northern School of Art’s workforce information We process personal data relating to those we employ to work as, or are otherwise engaged to work as part of The Northern School of Art. We do this for contractual employment purposes, to assist in the running of the School and to enable individuals to be paid. The collection of this information will also: · improve the management of workforce data across the sector · enable development of a comprehensive picture of the workforce and how it is deployed · inform the development of recruitment and retention policies · allow better financial modelling and planning · enable monitoring of selected protected characteristics · safeguarding of staff health and wellbeing The personal data includes identifiers such as Name, Date of Birth, NI number, qualifications special category data such as gender and ethnic group, criminal records and absence information. We will keep this information for 6 years after an employee leaves for HR purposes and 12 years for payroll purposes in secure conditions (both physical and electronic). The personal data we collect is stored electronically on our server in the United Kingdom. Information held on paper will be kept in a secure location. We will ensure that your personal data is treated securely and in accordance with the General Data Protection Regulation (2018). We will not share information about you with third parties without your consent unless the law allows or requires us to. We are required to share some of your personal data with: · the Local Government Pension Scheme · the Teachers’ Pension Scheme · the School’s payroll provider (Moorepay) · the HMRC Under data protection regulations, staff have the right to request access to information about them that we hold. To make a request for your personal information, contact foi@northernart.ac.uk. You also have the right to: · object to processing of personal data that is likely to cause, or is causing, damage or distress · prevent processing for the purpose of direct marketing · in certain circumstances, have inaccurate personal data rectified, blocked, erased or destroyed · claim compensation for damages caused by a breach of the General Data Protection Regulation 2018 If you require more information about how we use your personal data, please email foi@northernart.ac.uk. If you have a concern about the way we are collecting or using your personal data, we request that you raise your concern with HR in the first instance. Alternatively, you can contact the Information Commissioner’s Office at https://ico.org.uk/concerns/

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